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Conference / Coeur d'Alene, United States

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28th Annual Call Center Industry QA & CX Conference and Awards Ceremony

A two-day professional conference for call-center quality assurance and customer-experience leaders, with sessions on AI-generated self-coaching, AI and analytics, regression analysis, and automated quality assurance.

Topics

  • AI analytics
  • Artificial intelligence
  • Intelligent automation
  • Machine learning
  • Natural language processing

Details may change. Confirm the programme, availability and registration with the organizer.

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Dates
12 May 2027 – 13 May 2027
Duration
2 days
Starts
In 217 days
Place
Coeur d'Alene, United States
Venue
The Coeur d'Alene Resort
Format
In person
Language
English
Organizer
SQM Group
Last verified